PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
These terms set out the rules for using our website, www.littlelifts.org.uk (our site).
www.littlelifts.org.uk is a site operated by Littlelifts (also referred to in these Terms as “us”, “we” or “our”). We are a charity registered in England and Wales (registered charity number 1170737 and have our registered address at Bowthorpe Hall, Bowthorpe Hall Road, Norwich NR5 9AA.
We are regulated by the Charity Commission.
To contact us, you can:
If we must contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
By using our site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our site.
By agreeing to these Terms, you confirm that you are at least 18 years old. This site is not intended for children (unless expressly stated otherwise, e.g., in relation to youth fundraising events).
We recommend that you print a copy of these Terms for future reference.
If you are a consumer, you are entitled to certain legal protections under UK law, including the Consumer Rights Act 2015. Nothing in these Terms is intended to exclude, limit or override those statutory rights.
These Terms refer to the following additional terms, which also apply to your use of our site:
If you purchase goods or services from our site, our Shop Terms and Conditions will apply to the sales. Our online store is hosted on WooCommerce. They provide the e-commerce platform that allows us to sell our products and services to you through our site.
We amend these Terms from time to time. Every time you use our site, please review these Terms to ensure you understand the terms that apply at that time. These Terms were most recently updated on 13th October 2026.
We may update our site from time to time to reflect changes in our products, our users’ needs, and our business priorities. We will try to give you reasonable notice of any major changes. Such new services and/or features shall also be subject to these Terms.
Our site is made available free of charge.
We do not guarantee that our site or any content on it will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and other applicable terms of service, and that they comply with them.
We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens, and we will ensure that the transfer will not affect your rights under the contract.
Our site is directed to people residing in the United Kingdom. We do not represent that the content available on or through our site is appropriate for use or available in other locations.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@littlelifts.org.uk or by post to Little Lifts, Bowthorpe Hall, Bowthorpe Hall Road, Norwich, Norfolk NR5 9AA.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties worldwide. All such rights are reserved.
You may print off one copy and may download extracts of any page(s) from our site for your personal use, and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy, download, share or repost any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these Terms).
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).
This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site on any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact hello@littlelifts.org.uk.
“Little Lifts” is a UK-registered trade mark of Little Lifts. You are not permitted to use it without our approval, unless it is part of material you are using as permitted under the ‘How you may use the material on our site’ section.
You agree that we may, at any time, edit copy, publish, distribute, translate and otherwise use any comments, feedback or creative ideas you submit to us, whether at our request or not.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
Information on our site may contain errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies and omissions, and to change or update information without prior notice.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources, and therefore we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review and understand all third-party terms, policies, and practices before engaging in any transaction.
There may be a live feed on the site that shows mentions of Little Lifts across various social media platforms. Any comments posted on any social media platform which may be shown on this live feed are not made by or on behalf of Little Lifts. These posts will appear on the site automatically and are not monitored by Little Lifts.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.
You must not:
We will report any such breach to the relevant law enforcement authorities and co-operate with them by disclosing your identity. In the event of such a breach, your right to use our site will cease immediately.
Whether you are a consumer or a business user:
If you are a business user:
If you are a consumer user:
We will only use your personal information as set out in our Privacy Policy.
If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.